Welcome to Zuri Crest Bag. These Terms & Conditions govern your access to and use of our website and services. By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

If you do not agree with any part of these terms, you should discontinue use of the website.

1. About Zuri Crest Bag

Zuri Crest Bag is an online retail brand based in Ghana, offering premium handbags and fashion accessories for women. We operate as a digital-first e-commerce platform, providing curated collections through our website.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a legal guardian
  • You have the legal capacity to enter into a binding agreement
  • The information you provide is accurate, complete, and up to date

We reserve the right to restrict or terminate access if these conditions are not met.

3. Account Registration & Responsibilities

To access certain features, you may be required to create an account.

You agree to:

  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities conducted under your account
  • Notify us immediately of any unauthorized access or security breach

Zuri Crest Bag is not liable for losses resulting from unauthorized account use due to your failure to safeguard login information.

4. Product Information & Availability

We strive to display accurate product descriptions, images, pricing, and availability. However:

  • Product colors may vary slightly due to screen settings
  • Designs, materials, and packaging may be updated without prior notice
  • Availability is subject to stock levels

We reserve the right to modify or discontinue any product at any time without liability.

5. Pricing & Payments

  • All prices are displayed in the applicable currency as shown on the website
  • Prices may include or exclude taxes and delivery fees, which will be clearly stated at checkout
  • We reserve the right to update pricing without prior notice

Payments are processed securely through trusted third-party payment gateways. Zuri Crest Bag does not store your card or banking details.

6. Order Acceptance & Cancellation

An order is considered accepted only after payment confirmation and order acknowledgment.

We reserve the right to:

  • Cancel or refuse orders due to stock unavailability, pricing errors, suspected fraud, or verification issues
  • Request additional information before processing an order

Customers may request order cancellation in accordance with our Refund & Cancellation Policy.

7. Shipping & Delivery

Shipping timelines, delivery regions, and costs are outlined in our Shipping & Returns Policy.

While we aim to meet estimated delivery times, delays may occur due to logistics, customs, or unforeseen circumstances. Zuri Crest Bag is not liable for delays beyond our reasonable control.

8. Returns, Refunds & Exchanges

Returns, exchanges, and refunds are governed by our:

  • Shipping & Returns Policy
  • Refund & Cancellation Policy

Please review these policies carefully before making a purchase.

9. Intellectual Property Rights

All content on this website, including logos, text, images, designs, graphics, and product descriptions, is the intellectual property of Zuri Crest Bag and is protected by applicable copyright and trademark laws.

You may not:

  • Copy, reproduce, modify, distribute, or exploit website content without written permission
  • Use our brand name or assets for commercial purposes without authorization

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Interfere with website functionality or security
  • Upload malicious code, spam, or harmful content
  • Misrepresent your identity or provide false information

Violation of these rules may result in account suspension or legal action.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Zuri Crest Bag shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the value of the product purchased

All products and services are provided “as is” and “as available.”

12. Indemnification

You agree to indemnify and hold harmless Zuri Crest Bag, its owners, employees, and partners from any claims, losses, or damages arising from:

  • Your use of the website
  • Violation of these Terms & Conditions
  • Breach of applicable laws or third-party rights

13. Privacy & Data Protection

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of Ghana. Any disputes shall be subject to the exclusive jurisdiction of Ghanaian courts.

15. Modifications to Terms

Zuri Crest Bag reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

16. Contact Information

For questions, clarifications, or legal inquiries regarding these Terms & Conditions, please contact:

Email: info@zuricrestbag.com
Business: Zuri Crest Bag
Address – GN-0432-5178 NEAR DZINPA SCHOOL, ARS ROAD, ACCRA, GHANA